Purpose: Job satisfaction is an important psychological variable in determining the success of any organization. Community pharmacists are healthcare professionals that play a critical role in determining the effectiveness, efficiency, and sustainability of health care systems. Thus, the study assessed levels of job satisfaction and associated factors among community pharmacists working in community drug retail outlets in Harar city, Eastern Ethiopia.
Methods: A cross-sectional survey was conducted among community pharmacists in Harar city. A self-administered questionnaire on job satisfaction of community pharmacists was used. Binary logistic regression was done to predict the determinants of job satisfaction. Odds ratio with 95% confidence interval (95% CI) were also computed along with corresponding p-value (p<0.05).
Results: Out of 81 community pharmacists involved in study, 73 responded to the questionnaires appropriately and completely, which makes the response rate of 90.12%. Pharmacy professionals who had more than 10 year experience were more likely to have job satisfaction compared to those who had less than five year experience (AOR=2.32, 95% CI: 1.7-11.85). The odd of satisfaction were 3.42 times higher among full times employees than their counterpart, partial time workers (AOR=3.42, 95%CI: 1.608-7.240). From respondents, more than average (58.9%) of them claimed to have medium job stress.
Conclusion: The current study revealed that more than average of respondents was satisfied with their current job. Respondents who had more than 10 year experience were more likely to have job satisfaction compared to those who had less than five year experience. Full time pharmacy professionals were more likely to better work satisfaction level compared to part-time employees.
Key words: Job satisfaction, community pharmacists, factors of job satisfaction, Harar