14th World Summit on Management Sciences (Part II)
  • Follow

Accepted Abstracts

The Rise of HR Analytics: Implications from a Developing Country Perspective

Alfred Boakye*
University of Ghana, Ghana

Citation: Boakye A (2021) The Rise of HR Analytics: Implications from a Developing Country Perspective. SciTech Management Sciences 2021. 

Received: November 27, 2020         Accepted: December 01, 2020         Published: December 02, 2020


Effectively managing human capital is critical to organizations today. This has strategic implications for businesses to gain competitive advantage. HR analytics has proven to increase HR’s contribution to the bottom line. The objective of the study is to investigate the implications of HR analytics in a developing country, Ghana. Adopting a qualitative approach to research and using a thematic analysis, Twenty (20) organizations were purposively sampled from public and private organizations in Greater Accra Region-Ghana. With the appropriate institutional approvals, data collection spanned approximately two months. The data collected showed that, Microsoft Excel, Microsoft Power BI were the most widely used tools for analyzing employee data. The study indicated that HR analytics makes employee sourcing meaningful towards employee performance and finally to increase productivity, and to retain talents for continuous growth and effectiveness. Most organizations do not use HR analytics and those that use it lack analytics competencies, management support, possess poor data and/or are unable to use analytical tools effectively. Though analytics is widely used in developed countries, developing countries are yet to glean the full benefits. It is recommended that educational and professional review their course catalogues to include courses in HR analytics in training experts in the field. The great insights from the study will add up to existing literature on HR analytics and to provide a framework for organizations to design HR solutions to employee management challenges. Creating value is one of HRs challenges and once analytics is fully embedded into its processes, enormous benefits can be realized.
Keywords: HR Analytics, Human Resource Management Practice, Strategy, Organizations