The main focus of this study is on the social isolation that many women feel because they can't have children. Only those women who had both primary and secondary infertility were included in the study. They were getting treatment for this condition at both private and public hospitals and clinics. Purposive sampling was used to find study participants, and snowballing was used to find women who couldn't have children. The snowball sampling method was used to get data from 181 infertile. Analysis was done with univariate, bivariate, and multivariate techniques. It also had an effect on one's social and family life. This added to the feeling of social isolation and withdrawal from other people. People should have more access to health care and information about infertility treatment, and current health policies should be changed. To qualify as having primary infertility, a couple must have been married for at least two years, had no children, and not use contraception. In order to determine the causes of primary infertility, researchers used logistic regression. At a 95 % Confidence Interval (CI) range of 11.6-16.0 %, the women's median age was 28.8 years (between 21 and 36 years old). HSV-2 seropositive was the leading cause of primary infertility (adjusted odds ratio: 3.48; CI: 1.892, 7.22). Men and women in the study had similar rates of primary infertility, which is in line with recent studies from Pakistan and the WHO. The significance of HSV-2 in primary infertility needs further investigation.